Privacy Policy

At Nexowinx, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data whenever you visit our website, place an order, create an account, or communicate with us.

By accessing or using nexowinx.com, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

Website: Nexowinx (nexowinx.com)

Owner: Nelly Nadine Fabienne Bechar

Business Type: Sole Proprietorship

KvK Number: 89609279

Registered Address:

Tugelaweg 97C
1091 VR Amsterdam
Netherlands

Email: support@nexowinx.com

Telephone: +31 6 2934 8167

2. Personal Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Full name
Billing and shipping addresses
Email address
Telephone number
Payment and transaction details
Order history
Customer account information
Communications with customer support
IP address
Browser type, operating system, and device information
Website usage data
Cookies and analytical information

3. How We Collect Your Information

We collect personal information through several methods, including:

Information you voluntarily provide when placing an order, creating an account, subscribing to our newsletter, or contacting customer support.
Information collected automatically through cookies, analytics tools, and similar technologies while you browse our website.
Information received from trusted third-party providers involved in payment processing, fraud prevention, shipping, and website operation.

4. How We Use Your Information

We use your personal information for purposes such as:

Processing and fulfilling your orders;
Arranging shipment and delivery;
Processing secure payments;
Providing customer service and after-sales support;
Managing your customer account;
Improving our website and user experience;
Detecting and preventing fraud or unauthorized transactions;
Complying with legal and regulatory obligations;
Sending marketing communications where legally permitted or where you have provided consent.

5. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process your personal information on one or more of the following legal grounds:

Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
Your consent where required by law.

6. Sharing Your Information

We only disclose personal information where necessary to operate our business and provide our services.

Your information may be shared with trusted service providers, including:

Payment service providers;
Shipping and logistics partners;
Website hosting providers;
Analytics and technology partners;
Professional advisers;
Government authorities where disclosure is legally required.

Nexowinx does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Website Platform

The Nexowinx online store is hosted on the Wix platform.

Information submitted through our website may be securely processed and stored using Wix's infrastructure, which employs technical and organizational safeguards designed to protect personal data.

8. Cookies

Our website uses cookies and comparable technologies to:

Ensure proper website functionality;
Remember your preferences;
Improve website performance;
Enhance security;
Analyze visitor activity and browsing behavior.

You may manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete purchases and deliveries;
Provide customer support;
Maintain business and accounting records;
Meet legal, tax, and regulatory obligations;
Resolve disputes and enforce our agreements.

When personal information is no longer required, it is securely deleted or anonymized whenever appropriate.

10. Data Security

We maintain appropriate administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we continually improve our security practices, no internet-based system can guarantee absolute protection against every potential security threat.

11. Your Privacy Rights

Subject to applicable privacy legislation, you may have the right to:

Access your personal information;
Correct inaccurate or incomplete data;
Request deletion of your personal information;
Restrict or object to certain processing activities;
Receive your personal information in a portable format;
Withdraw consent where processing is based on consent.

Requests may be submitted using the contact information provided below.

12. Marketing Communications

If you choose to receive promotional emails from Nexowinx, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that transactional communications relating to your orders, payments, and deliveries may still be sent when necessary.

13. Children's Privacy

Our website is intended for individuals who are 16 years of age or older.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly take appropriate steps to delete it.

14. International Transfers

Where necessary to operate our business, your personal information may be processed or stored in countries outside your country of residence.

Whenever international transfers occur, appropriate safeguards are implemented to ensure that your personal information remains protected in accordance with applicable data protection laws.

15. Third-Party Websites

Our website may contain links to third-party websites or online services.

Nexowinx is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you choose to visit.

16. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in legislation, technology, or our business operations.

Any revised version becomes effective immediately upon publication on this website. We encourage you to review this page regularly to remain informed of any updates.

17. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Nexowinx